Restoration professionals

2/26/2021 (Permalink)

When your property is damaged, turn to the company you can trust. With over 50 years of collective expertise, SERVPRO professionals are highly trained and experienced in mitigation and restoration. We’ve developed the most extensive performance guidelines in the industry. 

SERVPRO franchise owners must agree to 21 guidelines in order to receive insurance client referrals from 1-800-SERVPRO. These include insurance requirements and employee background checks. Each requirement is continually maintained to ensure clients are connected with the best possible service providers.

At SERVPRO of Middletown Springboro, regular training and certification requirements keep our staff up to date on industry standards, ensuring we deliver the quality you expect. We are professionally certified through the Institute of Inspection Cleaning and Restoration Certification (IICRC). The IICRC is responsible for setting standards for the cleaning and restoration industry. Franchise professionals and insurance clients are encouraged to continue their education in classes at SERVPRO’S IICRC-approved training facility.

Consistent training is the best way to ensure our customers receive the service they deserve. That’s why our technicians keep their skills sharp through regular completion of e-learning training programs. Certification is awarded after successful course completion and an examination. Modules include: Crew Training, Fire Restoration, Water Restoration, Carpet & Upholstery Cleaning.

SERVPRO of Middletown Springboro is committed to upholding the industry standards that have made SERVPRO a household name nationally. That’s why we emphasize strict adherence to IICRC standards, as well as cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.