Service response guidelines

9/25/2018 (Permalink)

Have you heard of SERVPRO's Response Guidelines?

Within ONE hour from notice of loss, a SERVPRO Franchise Professional will contact you to arrange for service.

Within FOUR hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services.

Within EIGHT business hours of on-site arrival, a verbal briefing of the scope will be communicated to you by a SERVPRO Franchise Professional.

What can SERVPRO Franchise Professionals do for you?

• Fire smoke and Soot Cleanup and Restoration
• Water Removal and Dehumidification
• Crime Scene, Biohazard and Vandalism Cleanup
• Mold Mitigation and Remediation
• Contents Claim Inventory Service
• Air Duct and HVAC Cleaning
• Carpet Cleaning
• Stain Removal, Stain Resistance Applications
• Odor Deodorization
• Upholstery

SERVPRO is faster to any disaster because of these guidelines.

We are also a emergency services restoration company, which means we are available 24/7 365 days of the year. Our office number is (513)422-9200